My client based in St Ives is recruiting for a Customer Service Advisor to join them on an immediate basis. Knowledge on Equine or experience of working with horses or ponies in any environment is desirable but not essential.
A good level of competency in Maths and English is required along with excellent customer service skills and a positive attitude and professionalism
You will be receiving inbound calls from new customers and existing customer relating to Equine insurance policies, you will also make outbound calls to customers who have requested a quote. You will deal with a variety of calls from general enquiries, policy renewals and new business. You will also be required to promote and upsell additional features relating to each customers policy.